Delivery
Delivery is free to mainland UK addresses on every mower we sell. Charges apply to the Scottish Highlands and Islands and to Northern Ireland, and are shown at checkout before you pay.
| Destination | Cost | Typical time |
|---|---|---|
| UK mainland | Free | 2–4 working days |
| Scottish Highlands & Islands | £29.95 | 4–7 working days |
| Northern Ireland | £24.95 | 4–7 working days |
Models shipped from Germany
Some models are not held in our UK warehouse and ship directly from the manufacturer’s European distribution centre in Germany. These take up to 14 days to arrive.
Where this applies it is stated clearly on the product page and again in your basket before you pay, so you will never be surprised by it after ordering. Delivery is still free to mainland UK addresses, and no customs charges or import duty are payable by you — we handle all of that.
If you order a UK-stocked mower and a German-shipped one together, we send them as they become available at no extra cost rather than holding the whole order back.
Returns
You have 30 days from delivery to return a mower that doesn’t suit your garden — longer than the 14 days the law requires. Email us and we’ll arrange collection.
Send it back complete and in a condition that allows it to be resold. Installing and running a mower to see whether it works for your lawn is exactly what the return window is for — but a mower returned damaged or with parts missing may be refunded at a reduced amount.
Refunds are issued within 14 days of the mower reaching us, to the payment method you used. Full terms are in our Terms and Conditions.
Faulty mowers
A fault in the first 30 days means a full refund if you want one. After that we repair or replace under the manufacturer warranty, which is registered free for you at checkout. Contact us first — most problems turn out to be setup rather than hardware, and we can usually sort them the same day.